Grand Park Hotel Vancouver Airport, Ascend Hotel Collection Richmond, Richmond

I had a very mixed experience at the hotel. While the location is super convenient with plenty of dining options and stores nearby, the facilities felt outdated and the service was lacking. The room I stayed in was spacious, which was a plus, but overall the cleanliness and staff experience left a lot to be desired.

I had a mixed experience at this hotel during my business trip. The staff was friendly and helpful, which made a positive impression. However, the comfort of my bed left much to be desired, as it had significant dips, making it hard to sleep well. Additionally, noise from a crying baby in the nearby room affected my stay. While the hotel offers good amenities and is in a bustling area, the room comfort definitely needs improvement.

My stay at this hotel was a mixed bag. The location was fantastic, with easy access to the airport, and my room was spacious and tidy. However, I faced some disappointing service issues, especially with the shuttle drivers lacking initiative. The overall experience was overshadowed by the lack of attention to detail in cleanliness and service.

I had a mixed experience at this hotel. On one hand, the rooms were clean and the location was excellent, with plenty of restaurants and a mall within walking distance. However, my check-in experience was very frustrating due to the incompetence of the front desk agent, and overall, the service needs improvement. I found value for money reasonable, but the stressful check-in process left a bad impression.

I had a pleasant stay at this hotel during a family visit. It’s pretty cozy, with the added benefit of being super convenient to many restaurants and a huge mall just a short walk away. The room was quite comfy, although I didn’t have time to check out the gym and pub. On the downside, my experience wasn't entirely perfect as some aspects could be improved, particularly regarding the noise in one of the rooms.